Case Studies

Print

Catalogue Management System

Client & the Business Case:
The client is a specialist in individual machining solutions operating in 21 countries. They are a leading manufacturer of tools that are extensively used in the automobile industry to manufacture key components like engines. They turned to Chimera because they lacked an easy-to-use system that would help their sales force document and catalogue their components delivered to end-customers and also to monitor the performance of these delivered tools.

Solutions:
Chimera’s solution was to develop an intuitive user interface using Flex which assures a rich user experience. The system was designed in such a way that, attributes could be added to any of system at any given point in time. Simple and easy to use UI was provided where the sales team could create new applications, tools, components, customer requirements and machines and also keep track of the tool performance against the applications. Other key features built in were advanced search by attribute, side-by-side comparison of tools and data export. By implementing the above system, the client was able to improve the quality of machining solutions by analyzing the performance metrics. The application also served as a knowledge bank for the client as they could easily find out if a similar requirement was served earlier.

Technology Stack:
Flex 3, WCF services and SQL Server 2005 [EAV Data Model]

Client Testimonials

Their unconventional way of thinking has helped Orange solve several practical issues in the most efficient ways

Tom Clarke, Head of Connectivity Management Solutions,

Orange Business Service

The professional relationship with Chimera has been beyond our expectations. I would like to congratulate you on your levels of customer service, as your support team are always quick to respond, and expertise.

Reinaldo. A. carvalho, CTO,

Phoenix Kiosk

Our entire experience with Chimera has been very positive and we are privileged to work with such an outstanding group of professionals

John Toman, Partner,

Acelo Solutions Inc.

We have been engaged with Chimera since 2008 and overall we have had a great customer experience! The support, flexibility and speed of response from team were exceptional.

Joanie Olivier, Executive Partner,

Iconitel Consulting Services Inc.