Case Studies

Enterprise Application

Enterprise Contract Management Solution

Client & Business Case:
Client is in the business of contract management and negotiation for FORTUNE enterprise. The client was using an home developed, a contract implementation and cost control application that allows tracking of users, usage, contract values, renewals and more. The tool is a data storage application and the highlight of the tool is the reports module with a capability for generating reports based on Vendor, User, Department, Category and Country. Chimera was involved through the initial development and delivery and continues to maintain and support the constant enhancement requirements.

Solution:
Chimera analyzed the application and came up with solutions focused on improving the performance of the application. The task began with an overhaul of the application with a refreshed, user-centric look and feel for reports and charts. The team took on the tasks of maintaining, managing, monitoring and troubleshooting the application for 6 months. Over 300 issues were successfully resolved in the period, with varying degrees of complexity, from simple fixes to complex upload issues, while improving overall system performance.

Technology Used:
.NET 4.0, SQL server 2008

Third party tools:
Component Art

Client Testimonials

Their unconventional way of thinking has helped Orange solve several practical issues in the most efficient ways

Tom Clarke, Head of Connectivity Management Solutions,

Orange Business Service

The professional relationship with Chimera has been beyond our expectations. I would like to congratulate you on your levels of customer service, as your support team are always quick to respond, and expertise.

Reinaldo. A. carvalho, CTO,

Phoenix Kiosk

Our entire experience with Chimera has been very positive and we are privileged to work with such an outstanding group of professionals

John Toman, Partner,

Acelo Solutions Inc.

We have been engaged with Chimera since 2008 and overall we have had a great customer experience! The support, flexibility and speed of response from team were exceptional.

Joanie Olivier, Executive Partner,

Iconitel Consulting Services Inc.