Case Studies

Self Service Kiosks

Shuttle Booking System

Client & the Business Case:
The customer is a leading shuttle service operator in the United States. They had an existing web application that allowed users to book shuttles online. The need was to create a similar kiosk software to allow users to print boarding passes at the airport on their arrival or departure to the destination airport.

Solution:
To cater to this need Chimera assembled a team experienced in integrating third party webservices. Functional specifications for the kiosk were developed following which the webservice interface was drawn out. A.Net based middleware application interfaced with the existing webservice to get information regarding the arrival and departure details of the airlines and helped the customer's book their shuttle requirement based on the flight details. On successful completion the kiosk was enhanced to be remotely monitored via a special purpose web interface. Currently these kiosks are installed in several of the airports in the United States.

Technologies:
Microsoft .Net, Flash design, Flash Action Scripting, Web services using SOAP/XML, Windows services, "N" layered web application, Installshield.

Client Testimonials

Our entire experience with Chimera has been very positive and we are privileged to work with such an outstanding group of professionals

John Toman, Partner,

Acelo Solutions Inc.

Their unconventional way of thinking has helped Orange solve several practical issues in the most efficient ways

Tom Clarke, Head of Connectivity Management Solutions,

Orange Business Service

We have been engaged with Chimera since 2008 and overall we have had a great customer experience! The support, flexibility and speed of response from team were exceptional.

Joanie Olivier, Executive Partner,

Iconitel Consulting Services Inc.

The professional relationship with Chimera has been beyond our expectations. I would like to congratulate you on your levels of customer service, as your support team are always quick to respond, and expertise.

Reinaldo. A. carvalho, CTO,

Phoenix Kiosk